Mobile Retail Specialist - Tech Solutions & Customer Impact

T-Mobile US Inc.; Bolivar (MO); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You’ll learn about coverage, plans and devices while helping shoppers choose the best solutions.

Successful candidates will deliver friendly service, use digital tools, complete required training, and collaborate with team members to ensure a smooth, satisfying shopping experience. This role offers growth and comprehensive benefits.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).
• Change Agility (Required).
• Communication (Required).
• Customer Problem Solving (Required).
• Customer Service (Required).
• Engaging People (Required).
• Multitasking (Required).
• Sales (Required).
• Teamwork Orientation (Required).
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formation

High School Diploma/GED

Description du poste

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You’ll learn about coverage, plans and devices while helping shoppers choose the best solutions.

Successful candidates will deliver friendly service, use digital tools, complete required training, and collaborate with team members to ensure a smooth, satisfying shopping experience. This role offers growth and comprehensive benefits.