Mobile Retail Specialist — Tech & Service

T-Mobile; Greenacres (MS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile is hiring in Greenacres, MS for a Mobile Associate role focused on helping customers with technology and service needs. The position emphasizes building product knowledge, using digital tools, and providing a high-quality shopping experience.

You will develop skills in customer interaction, digital tool usage, and service plan recommendations, contributing to team goals and customer loyalty. Training and advancement opportunities are offered within a fast-paced retail setting.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience preferred in retail.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage and plan features using digital tools.
• Complete training to learn retail processes and wireless tech innovations.
• Collaborate across channels to ensure a seamless customer experience.
• Handle additional duties as assigned by management.

Skills

Communication

Customer Service

Sales

Teamwork

Change Agility

Multitasking

Engaging People

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile is hiring in Greenacres, MS for a Mobile Associate role focused on helping customers with technology and service needs. The position emphasizes building product knowledge, using digital tools, and providing a high-quality shopping experience.

You will develop skills in customer interaction, digital tool usage, and service plan recommendations, contributing to team goals and customer loyalty. Training and advancement opportunities are offered within a fast-paced retail setting.