Mobile Retail Tech Specialist

T-Mobile; Natchitoches (LA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is hiring to support its retail operations, helping customers with technology and service needs in a dynamic, fast-paced environment. You’ll build product knowledge, demonstrate solutions, and guide customers through their shopping journey, while learning digital tools and sales skills.

The role emphasizes customer interaction, problem solving, and teamwork, with opportunities for growth, recognition, and a robust benefits package.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Authorized to work

Education

High School Diploma/GED

Tools

Retail systems

Job description

T-Mobile is hiring to support its retail operations, helping customers with technology and service needs in a dynamic, fast-paced environment. You’ll build product knowledge, demonstrate solutions, and guide customers through their shopping journey, while learning digital tools and sales skills.

The role emphasizes customer interaction, problem solving, and teamwork, with opportunities for growth, recognition, and a robust benefits package.