Mobile Retail Specialist – Tech & Customer Experience

T-Mobile US Inc.; Navarre (FL); In loco; USD 25.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Grants

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Descrizione del lavoro

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate technology solutions, and guide shopping journeys in a fast-paced store environment.

The role emphasizes product knowledge, customer interaction, and use of digital resources to tailor service plans. Training is provided, with opportunities for growth through stock grants, 401(k), and time off benefits as part of Total Rewards.

Competenze

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Strong communication and problem-solving skills are essential.
• Ability to engage customers and assess needs with confidence.

Mansioni

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Conoscenze

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formazione

High School Diploma/GED

Descrizione del lavoro

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate technology solutions, and guide shopping journeys in a fast-paced store environment.

The role emphasizes product knowledge, customer interaction, and use of digital resources to tailor service plans. Training is provided, with opportunities for growth through stock grants, 401(k), and time off benefits as part of Total Rewards.