Mobile Retail Specialist - Stock Grants & Tech Solutions

T-Mobile; Chicago (IL); Presencial; USD 27.000 - 34.000; Jornada completa

Descripción de la vacante

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced store setting.

You will build product knowledge, demonstrate solutions, and help customers throughout their shopping journey. The role emphasizes customer interaction, use of digital tools, and service-plan recommendations, with training provided.

Formación

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.
• Legally authorized to work in the United States.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Conocimientos

Customer Service

Sales

Communication

Teamwork

Multitasking

Engaging People

Problem Solving

Change Agility

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options in a fast-paced store setting.

You will build product knowledge, demonstrate solutions, and help customers throughout their shopping journey. The role emphasizes customer interaction, use of digital tools, and service-plan recommendations, with training provided.