Mobile Retail Sales Associate - Growth & Stock Grants

T-MOBILE USA, Inc.; East York (PA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee stock grants

Employee stock purchase plan

Paid time off

Medical insurance

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and guide their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

This role emphasizes customer interaction, digital tools, and service plan recommendations. Training provided; success measured by customer satisfaction and teamwork.

Qualifications

• High School Diploma/GED required.
• Six months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and guide their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

This role emphasizes customer interaction, digital tools, and service plan recommendations. Training provided; success measured by customer satisfaction and teamwork.