Tech-Savvy Retail Associate - Stock Grants & Growth

T-Mobile; Price (UT); On-site; USD 39,000 - 46,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Health benefits

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers, demonstrate technology, and guide service plan selections in a fast-paced retail setting.

You'll build product knowledge, use digital tools, and collaborate across teams to ensure a seamless shopping experience. The role emphasizes customer satisfaction, problem solving, and strong communication skills, with on-the-job training and opportunities for advancement.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• Knowledge, skills and abilities required include Change Agility, Communication, Customer Problem Solving, Customer Service, Engaging People, Multitasking, Sales and Teamwork Orientation.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers, demonstrate technology, and guide service plan selections in a fast-paced retail setting.

You'll build product knowledge, use digital tools, and collaborate across teams to ensure a seamless shopping experience. The role emphasizes customer satisfaction, problem solving, and strong communication skills, with on-the-job training and opportunities for advancement.