Mobile Retail Specialist — In-Store Tech & Service

Comcast Advertising; Grandville (MI); Hybride; USD 21 000 - 28 000; Plein temps

Résumé du poste

Comcast Advertising in Michigan is hiring a Retail Service Associate to support the store team by delivering a best-in-class customer experience for mobile products and services. You will activate devices, educate customers, troubleshoot issues, and keep the store clean and organized.

You will handle activations, assist with accessories, and participate in upsell opportunities while following Comcast operating principles.

Qualifications

• High School Diploma / GED required.
• 0-2 years relevant work experience.

Responsabilités

• Activate and educate customers on devices and BYOD.
• Troubleshoot activations and account issues.
• Assist with device swaps, returns, and upsell accessories.
• Support on-demand deliveries and upsell opportunities.

Connaissances

Communication

Customer-Focused

Problem Solving

Teamwork

Technical Knowledge

Critical Thinking

Self Motivation

Professional Integrity

Resilience

Workplace Organization

Formation

High School Diploma / GED

Description du poste

Comcast Advertising in Michigan is hiring a Retail Service Associate to support the store team by delivering a best-in-class customer experience for mobile products and services. You will activate devices, educate customers, troubleshoot issues, and keep the store clean and organized.

You will handle activations, assist with accessories, and participate in upsell opportunities while following Comcast operating principles.