Mobile Retail Specialist - Activate, Support & Upsell Tech

Comcast Advertising; Vancouver (WA); Hybrid; USD 25.000 - 29.000; Vollzeit

Zusammenfassung

Comcast Advertising is hiring a Retail Service Associate to support in-store customer experiences for mobile products and services. You will assist with activations, education, troubleshooting, and escalations, while helping maintain a clean, organized, and welcoming environment throughout the store.

The role emphasizes hands-on demonstrations, upselling accessories, and providing excellent customer service.

Qualifikationen

• High School Diploma or GED required.
• 0–2 years of relevant work experience.
• Strong communication and customer service skills.

Aufgaben

• Assist the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
• Handle mobile activations, education, troubleshooting, and escalations while assisting with operational priorities.
• Maintain a clean, welcoming store environment and assist with visual merchandising and stock checks.
• Support on-demand deliveries and upsell accessories or add-ons where appropriate.

Kenntnisse

Communication

Customer service

Problem solving

Teamwork

Technical knowledge

Professional integrity

Resilience

Self motivation

Workplace organization

Ausbildung

High School Diploma / GED

Jobbeschreibung

Comcast Advertising is hiring a Retail Service Associate to support in-store customer experiences for mobile products and services. You will assist with activations, education, troubleshooting, and escalations, while helping maintain a clean, organized, and welcoming environment throughout the store.

The role emphasizes hands-on demonstrations, upselling accessories, and providing excellent customer service.