Mobile Retail Specialist - Grow to Mobile Expert

T-MOBILE USA, Inc.; Temple (TX); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Paid time off

Tuition assistance

Mobile service discounts

Job summary

T-MOBILE USA, Inc. seeks a Retail Associate to support customers in a fast-paced environment. The role involves building product knowledge and facilitating technology needs to ensure customer satisfaction.

Responsibilities include utilizing digital tools, completing training, and collaborating with team members to contribute to a seamless experience. Eligible full-time employees earn competitive pay and a range of benefits.

Qualifications

• Must be at least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized solutions.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete required training to build knowledge of retail processes.
• Collaborate with colleagues to support a seamless customer experience.
• Responsible for other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service/sales experience

Job description

T-MOBILE USA, Inc. seeks a Retail Associate to support customers in a fast-paced environment. The role involves building product knowledge and facilitating technology needs to ensure customer satisfaction.

Responsibilities include utilizing digital tools, completing training, and collaborating with team members to contribute to a seamless experience. Eligible full-time employees earn competitive pay and a range of benefits.