Mobile Retail Specialist - Grow to Mobile Expert

T-MOBILE USA, Inc.; Dry Ridge (KY); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Tuition assistance

Job summary

T-MOBILE USA, Inc. is looking for a role that supports retail operations by engaging customers and facilitating their technology needs. Successful candidates will develop proficiency in customer service, use digital tools to enhance understanding, and complete training on retail processes.

This full-time position offers hourly pay starting at $18, with the potential for promotion and incentive earnings. Additional benefits include medical, dental, vision, 401(k), and various employee discounts.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to demonstrate network coverage and product features.
• Complete required training to build knowledge of retail processes.
• Collaborate with colleagues to support a seamless customer experience.
• Other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is looking for a role that supports retail operations by engaging customers and facilitating their technology needs. Successful candidates will develop proficiency in customer service, use digital tools to enhance understanding, and complete training on retail processes.

This full-time position offers hourly pay starting at $18, with the potential for promotion and incentive earnings. Additional benefits include medical, dental, vision, 401(k), and various employee discounts.