Mobile Retail Specialist - Grow to Mobile Expert

T-MOBILE USA, Inc.; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

Paid time off

Tuition assistance

Mobile service discounts

Job summary

T-MOBILE USA, Inc. is seeking candidates for a retail operation role that focuses on engaging customers and meeting their technology needs in a fast-paced environment.

The ideal applicant will possess a high school diploma and have customer service or sales experience. Compensation starts at $18 per hour, with opportunities for promotion and additional incentives after training.

Flexible benefits including medical, dental, vision, and 401(k) are available to eligible employees.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to demonstrate network coverage and service plans.
• Complete required training to build knowledge of retail processes.
• Collaborate with colleagues to support a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is seeking candidates for a retail operation role that focuses on engaging customers and meeting their technology needs in a fast-paced environment.

The ideal applicant will possess a high school diploma and have customer service or sales experience. Compensation starts at $18 per hour, with opportunities for promotion and additional incentives after training.

Flexible benefits including medical, dental, vision, and 401(k) are available to eligible employees.