Mobile Retail Specialist - Grow to Mobile Expert

T-MOBILE USA, Inc.; Springfield (IL); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid time off

Tuition assistance

Mobile service discounts

Job summary

T-MOBILE USA, Inc. is seeking a Retail Associate to support operations by engaging customers and providing tech solutions in a fast-paced environment. The role requires proficiency in customer service and sales, utilizing digital tools, and collaborating with colleagues for a seamless experience.

The ideal candidate will possess a High School Diploma and prior retail experience. Employees will enjoy a base pay of $18.00/hr, with promotional opportunities and extensive benefits.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to meet individual needs.
• Utilize digital tools to enhance customer understanding and engagement.
• Complete required training in retail processes and wireless technology.
• Collaborate with colleagues to support a seamless customer experience.
• Responsible for other duties as assigned by business management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is seeking a Retail Associate to support operations by engaging customers and providing tech solutions in a fast-paced environment. The role requires proficiency in customer service and sales, utilizing digital tools, and collaborating with colleagues for a seamless experience.

The ideal candidate will possess a High School Diploma and prior retail experience. Employees will enjoy a base pay of $18.00/hr, with promotional opportunities and extensive benefits.