Mobile Retail Sales Specialist

T-MOBILE USA, Inc.; Valdosta (GA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and use digital tools to explain plans and devices; successful candidates will deliver a high-quality customer experience while earning hourly pay plus incentives and stock opportunities.

Qualifications

• Change agility and communication skills are essential.
• Strong customer service and problem-solving abilities.
• Ability to handle multiple tasks and sales goals in a retail setting.
• Team-oriented approach with a focus on customer loyalty.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and use digital tools to explain plans and devices; successful candidates will deliver a high-quality customer experience while earning hourly pay plus incentives and stock opportunities.