Mobile Tech & Service Specialist

T-MOBILE USA, Inc.; Wetumpka (AL); On-site; USD 24,796 - 27,552; Full time

Job summary

T-MOBILE USA, Inc. is looking for a Mobile Associate who will support retail operations by engaging customers and addressing their technology needs. Candidates should have a passion for customer service, with duties including demonstrating products and facilitating service solutions. A High School Diploma and 6 months of retail experience are preferred. This role provides an hourly base pay of $18.00, plus training pay and potential incentives of up to $20 per hour.

Applicants must be at least 18 years old and legally authorized to work in the United States.

Qualifications

• 6 months of customer service and/or sales experience in retail (preferred).
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Utilize digital tools to enhance customer understanding of products.
• Complete required training on retail processes and wireless technology.
• Support seamless customer experiences across channels.

Skills

Customer advocacy

Sales proficiency

Digital tool usage

Competitive drive

Education

High School Diploma or GED

Job description

T-MOBILE USA, Inc. is looking for a Mobile Associate who will support retail operations by engaging customers and addressing their technology needs. Candidates should have a passion for customer service, with duties including demonstrating products and facilitating service solutions. A High School Diploma and 6 months of retail experience are preferred. This role provides an hourly base pay of $18.00, plus training pay and potential incentives of up to $20 per hour.

Applicants must be at least 18 years old and legally authorized to work in the United States.