Mobile Retail Tech Advisor

T-MOBILE USA, Inc.; Wilmington (NC); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Employee stock purchase plan

Tuition assistance

Job summary

T-MOBILE USA, Inc. is looking for a Retail Associate to support customer interactions and facilitate technology solutions in a fast-paced environment. The candidate should have excellent customer service skills and the ability to engage effectively in selling products and services.

Applicants must have a High School Diploma/GED and preferred experience in customer service or retail. The role offers training, a competitive salary starting at $18/hour, plus bonuses and comprehensive employee benefits, enhancing both career growth and quality of life.

Qualifications

• Required to have at least a High School Diploma or GED.
• 6 months of experience in customer service or retail is preferred.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to enhance customer understanding.
• Complete required training on retail processes.
• Collaborate with colleagues for a seamless experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-MOBILE USA, Inc. is looking for a Retail Associate to support customer interactions and facilitate technology solutions in a fast-paced environment. The candidate should have excellent customer service skills and the ability to engage effectively in selling products and services.

Applicants must have a High School Diploma/GED and preferred experience in customer service or retail. The role offers training, a competitive salary starting at $18/hour, plus bonuses and comprehensive employee benefits, enhancing both career growth and quality of life.