Mobile Retail Specialist – Customer Tech Support

Comcast Resume; Naples (FL); Vor Ort; USD 18.000 - 25.000; Vollzeit

Zusammenfassung

Comcast is seeking a Retail Service Associate in Naples, FL to support the store team and deliver a best-in-class customer experience across mobile, operations and transactions. You will be a go-to technical and operational resource, helping maintain a clean store and providing exceptional support for mobile products and services.

The role emphasizes customer engagement, product demonstrations and efficient store operations.

Qualifikationen

• High School Diploma / GED required.
• 0-2 years relevant work experience.

Aufgaben

• Provides strong understanding and enthusiasm for technology and acts as a go-to resource for store team in front and back of the store.
• Maintains clean, accessible counters, devices, accessories and walkways; reports exceptions to leadership.
• Greets customers, connects them to a sales consultant, and demonstrates company technology to new customers.
• Inspects back-of-house inventory and assists with receiving and stocking.
• Supports leadership with weekly cycle counts and seeks improvements to store processes.
• Keeps up-to-date with current processes and looks for improvements to enhance customer/store experience.
• Adapts to management priorities with professionalism and integrity.
• Able to lift up to 25 pounds, stand/walk for long periods, and work nights/weekends as needed.

Kenntnisse

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Ausbildung

High School Diploma / GED

Jobbeschreibung

Comcast is seeking a Retail Service Associate in Naples, FL to support the store team and deliver a best-in-class customer experience across mobile, operations and transactions. You will be a go-to technical and operational resource, helping maintain a clean store and providing exceptional support for mobile products and services.

The role emphasizes customer engagement, product demonstrations and efficient store operations.