Mobile Retail Specialist - Customer Tech Support

Comcast Resume; Denver (CO); On-site; USD 22,000 - 31,000; Full time

Job summary

Comcast in Denver is hiring a Retail Service Associate to support the store team in delivering a best-in-class customer experience across mobile, activation, education, and transactions. You will serve as a go-to technical and operational resource, ensuring clean stores and confident customers.

The role focuses on mobile activations, troubleshooting, and upselling accessories while staying aligned with Comcast principles.

Qualifications

• Strong communication and problem-solving abilities.
• Ability to work in a fast-paced retail environment.
• Customer-focused with professional integrity.
• Self-motivated team player with tech curiosity.

Responsibilities

• Activate devices and educate customers on mobile options.
• Troubleshoot basic device issues and assist with escalations.
• Assist with store operations and ensure clean, organized displays.
• Process quick device swaps and returns per policy.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast in Denver is hiring a Retail Service Associate to support the store team in delivering a best-in-class customer experience across mobile, activation, education, and transactions. You will serve as a go-to technical and operational resource, ensuring clean stores and confident customers.

The role focuses on mobile activations, troubleshooting, and upselling accessories while staying aligned with Comcast principles.