Retail Tech & Customer Experience Associate

Comcast Resume; Naples (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

Comcast is hiring a Retail Service Associate in Naples, FL to support the store team in delivering a best-in-class customer experience across mobile, operational and transactional activities. You'll be a go-to technical and operational resource, help with activation, education, troubleshooting, and escalations while keeping the store tidy and welcoming.

The role emphasizes customer focus, teamwork, and integrity, with physical duties including lifting up to 25 pounds and working nights/weekends.

Qualifications

• High school diploma or GED required.
• 0–2 years of experience in retail or customer service.
• Strong communication and teamwork skills.

Responsibilities

• Support store team with customer, sales, and technical support across mobile products.
• Maintain clean, safe store environment and ensure inventory is organized.
• Assist with receiving inventory and weekly cycle count.
• Assist leadership and adapt to store priorities with professionalism.

Skills

Communication

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast is hiring a Retail Service Associate in Naples, FL to support the store team in delivering a best-in-class customer experience across mobile, operational and transactional activities. You'll be a go-to technical and operational resource, help with activation, education, troubleshooting, and escalations while keeping the store tidy and welcoming.

The role emphasizes customer focus, teamwork, and integrity, with physical duties including lifting up to 25 pounds and working nights/weekends.