Mobile Retail Specialist - Activations & Support

Comcast Corporation; King of Prussia (PA); Hybrid; USD 21,000 - 26,000; Part time

Job summary

Comcast Corporation in King of Prussia, PA is hiring a Part Time Xfinity Mobile Retail Service Associate to help deliver a best-in-class customer experience across mobile activations, education, and service support.

You will activate devices and BYOD, guide tablet setup, assist with SIM/eSIM configurations, troubleshoot issues, process returns, and upsell accessories. The role emphasizes teamwork, proactive service, and store presentation, with base pay of $17.00 per hour.

Qualifications

• High school diploma or GED required.
• 0-2 years of relevant work experience.
• Equal opportunity employer.

Responsibilities

• Activate devices and BYOD, educate customers on setup and accessories.
• Troubleshoot device/service issues and secure accounts.
• Assist with transfers, password resets, SIM/eSIM setup.
• Perform on-demand deliveries and upsell accessories.
• Maintain store cleanliness and merchandising.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Corporation in King of Prussia, PA is hiring a Part Time Xfinity Mobile Retail Service Associate to help deliver a best-in-class customer experience across mobile activations, education, and service support.

You will activate devices and BYOD, guide tablet setup, assist with SIM/eSIM configurations, troubleshoot issues, process returns, and upsell accessories. The role emphasizes teamwork, proactive service, and store presentation, with base pay of $17.00 per hour.