Mobile Activation & Tech Support Specialist

Comcast Advertising; Deptford Township (NJ); Hybrid; USD 19,000 - 28,000; Part time

Job summary

Comcast Advertising in Deptford, NJ is hiring a part-time Xfinity Retail Service Associate to support mobile activations, customer education, and store operations. The role focuses on delivering a best-in-class customer experience and serving as a go-to technology resource for customers.

The position offers a $17.00 per hour base pay with a 5% quarterly bonus, and duties include activating devices, guiding setup, handling escalations, and maintaining a clean, welcoming store environment.

Qualifications

• High School Diploma / GED (Required).
• 0-2 years of relevant work experience.
• Strong communication and customer service skills.

Responsibilities

• Mobile activations and customer education with a white-glove approach.
• Troubleshoot and resolve device issues; assist with account security and recovery.
• Assist with transfers, returns, exchanges, and on-demand deliveries; upsell accessories.

Skills

Communication

Critical Thinking

Problem Solving

Customer Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Advertising in Deptford, NJ is hiring a part-time Xfinity Retail Service Associate to support mobile activations, customer education, and store operations. The role focuses on delivering a best-in-class customer experience and serving as a go-to technology resource for customers.

The position offers a $17.00 per hour base pay with a 5% quarterly bonus, and duties include activating devices, guiding setup, handling escalations, and maintaining a clean, welcoming store environment.