Part-Time Mobile Tech & Activation Specialist

Comcast Advertising; King of Prussia (PA); On-site; USD 19,000 - 28,000; Part time

Job summary

Xfinity Mobile Retail Service Associate - Part Time in King of Prussia, PA is a frontline role supporting the store team with mobile activations, education, troubleshooting, and customer service. The position emphasizes a white-glove activation experience, device setup, account security, and upselling accessories, with base pay $17.00 per hour and a 30+ day posting window ending 2027-01-01.

Candidates typically need a High School diploma and 0–2 years of customer-facing experience, and must be

Qualifications

• High School Diploma or GED required.
• 0–2 years of work experience.
• Excellent communication and customer service skills.
• Ability to learn and use digital tools and systems.

Responsibilities

• Activate devices and BYOD onboarding while educating customers.
• Guide tablet setup and connectivity; demonstrate features to customers.
• Assist with mobile escalations and account security.
• Configure SIM/eSIM and perform basic diagnostics.
• Process returns, exchanges, and warranty claims per policy.
• Upsell accessories and add-ons to enhance experience.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self-Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Xfinity Mobile Retail Service Associate - Part Time in King of Prussia, PA is a frontline role supporting the store team with mobile activations, education, troubleshooting, and customer service. The position emphasizes a white-glove activation experience, device setup, account security, and upselling accessories, with base pay $17.00 per hour and a 30+ day posting window ending 2027-01-01.

Candidates typically need a High School diploma and 0–2 years of customer-facing experience, and must be