Mobile Retail Specialist: Activation & Support

Comcast Corporation; Muskegon (MI); Híbrido; USD 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

Commission

Benefits

Descripción de la vacante

The Retail Service Associate role at Comcast supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. As a go-to technical resource, you will assist with activations, education, troubleshooting, and account support, while helping drive incremental revenue through accessories upsells.

With a focus on customer satisfaction, you will help maintain a clean, efficient store environment and ensure customers leave confident with

Formación

• High School Diploma / GED is required.
• 0-2 years of relevant work experience.
• Base Pay: $15.00/hour; sales bonuses may apply under applicable plans.

Responsabilidades

• Activate devices and educate customers on features.
• Troubleshoot device or service issues and assist with account security.
• Assist with on-demand deliveries and upsell accessories.
• Maintain store cleanliness and product placement.

Conocimientos

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Educación

High School Diploma / GED

Descripción del empleo

The Retail Service Associate role at Comcast supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. As a go-to technical resource, you will assist with activations, education, troubleshooting, and account support, while helping drive incremental revenue through accessories upsells.

With a focus on customer satisfaction, you will help maintain a clean, efficient store environment and ensure customers leave confident with