Mobile Retail Sales Specialist (Stock-Eligible & Benefits)

T-Mobile; Natchitoches (LA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Healthcare benefits

Job summary

T-Mobile in the United States is hiring a Mobile Associate to support retail operations by helping customers choose technology and service plans in a fast-paced environment. You will build product knowledge, demonstrate features, and guide shoppers through their journey, aiming to boost satisfaction and loyalty.

The role emphasizes customer interaction, digital tool usage, and teamwork. Successful candidates have a High School Diploma, at least 6 months in customer service or retail sales, and a

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in retail (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Communication

Customer Service

Sales

Teamwork Orientation

Change Agility

Multitasking

Customer Problem Solving

Engaging People

Education

High School Diploma/GED (Required)

Job description

T-Mobile in the United States is hiring a Mobile Associate to support retail operations by helping customers choose technology and service plans in a fast-paced environment. You will build product knowledge, demonstrate features, and guide shoppers through their journey, aiming to boost satisfaction and loyalty.

The role emphasizes customer interaction, digital tool usage, and teamwork. Successful candidates have a High School Diploma, at least 6 months in customer service or retail sales, and a