Mobile Retail Sales Specialist

T-MOBILE USA, Inc.; Irvine (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers in a fast-paced retail environment, delivering technology and service solutions through exceptional service and product knowledge.

The role emphasizes customer interaction, use of digital tools, and ongoing training to stay ahead of wireless technology innovations. Eligibility for incentives, stock grants, and comprehensive benefits is highlighted.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.
• Retail environment experience is a plus.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform other duties and projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers in a fast-paced retail environment, delivering technology and service solutions through exceptional service and product knowledge.

The role emphasizes customer interaction, use of digital tools, and ongoing training to stay ahead of wireless technology innovations. Eligibility for incentives, stock grants, and comprehensive benefits is highlighted.