Mobile Tech Sales Specialist - Stock & Benefits Eligible

T-Mobile; Lake Placid (FL); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual stock grant

Employee stock purchase plan

401(k) program

Paid time off (PTO)

Up to 12 paid holidays

Descrizione del lavoro

T-Mobile is hiring for a Mobile Associate to support retail operations and guide customers through technology and service choices. You will develop product knowledge, demonstrate solutions, and assist shoppers throughout their journey to improve satisfaction and loyalty.

In this role you’ll build skills in customer interaction, digital tool usage, and service plan recommendations, with success measured by customer satisfaction and knowledge proficiency.

Competenze

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Mansioni

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Other duties/projects as assigned by business management as needed.

Conoscenze

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Legal Working Age / US Eligibility

Formazione

High School Diploma/GED

Descrizione del lavoro

T-Mobile is hiring for a Mobile Associate to support retail operations and guide customers through technology and service choices. You will develop product knowledge, demonstrate solutions, and assist shoppers throughout their journey to improve satisfaction and loyalty.

In this role you’ll build skills in customer interaction, digital tool usage, and service plan recommendations, with success measured by customer satisfaction and knowledge proficiency.