Mobile Retail Sales Specialist

T-Mobile; Fort Oglethorpe (GA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Transit discounts

Job summary

T-Mobile is seeking a Retail Associate to support store operations, engage customers, and guide technology and service needs in a fast-paced retail environment.

You will build product knowledge, demonstrate solutions, and help customers throughout their shopping journey. The role emphasizes customer interaction, digital tool usage, and service-plan recommendations, with success measured by satisfaction and product knowledge.

Qualifications

• High School Diploma/GED required.
• 6 months customer service and/or sales experience in Retail preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months customer service/sales experience

Job description

T-Mobile is seeking a Retail Associate to support store operations, engage customers, and guide technology and service needs in a fast-paced retail environment.

You will build product knowledge, demonstrate solutions, and help customers throughout their shopping journey. The role emphasizes customer interaction, digital tool usage, and service-plan recommendations, with success measured by satisfaction and product knowledge.