Mobile Retail Sales Specialist

T-Mobile; Olathe (KS); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile in the United States is seeking a Mobile Associate to engage customers and guide them through technology and service options in a fast-paced retail environment.

You will build product knowledge, demonstrate features, complete training, and collaborate across channels to deliver a seamless experience while contributing to team goals. This role offers growth opportunities and comprehensive benefits as part of the One Team culture.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail setting preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage and service plans.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Handle additional duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

18+ years old

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile in the United States is seeking a Mobile Associate to engage customers and guide them through technology and service options in a fast-paced retail environment.

You will build product knowledge, demonstrate features, complete training, and collaborate across channels to deliver a seamless experience while contributing to team goals. This role offers growth opportunities and comprehensive benefits as part of the One Team culture.