Mobile Retail Sales Specialist: Growth & Stock Benefits

T-Mobile USA; Spring (TX); Vor Ort; USD 25.000 - 32.000; Vollzeit

Benefits dieser Stelle

Stock grants

401(k)

Employee stock purchase plan

Paid time off

Zusammenfassung

T-Mobile USA is seeking a customer-focused Retail Associate to engage customers and facilitate technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers along their shopping journey while developing skills in digital tools and service plan recommendations.

Success is measured by customer satisfaction, product knowledge proficiency, and effective use of digital resources.

Qualifikationen

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed.

Kenntnisse

Communication

Customer Service

Sales

Customer Problem Solving

Change Agility

Multitasking

Engaging People

Teamwork Orientation

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile USA is seeking a customer-focused Retail Associate to engage customers and facilitate technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers along their shopping journey while developing skills in digital tools and service plan recommendations.

Success is measured by customer satisfaction, product knowledge proficiency, and effective use of digital resources.