Mobile Retail Tech Sales Specialist

T-Mobile USA; Fort Oglethorpe (GA); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Zusammenfassung

T-Mobile USA is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced store environment. You will learn product features, demonstrate solutions, and guide shoppers throughout their journey.

This role emphasizes strong customer interaction, effective use of digital tools, and service plan recommendations, with success measured by satisfaction and knowledge.

Qualifikationen

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail environment is preferred.
• Legally authorized to work in the United States.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Kenntnisse

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile USA is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced store environment. You will learn product features, demonstrate solutions, and guide shoppers throughout their journey.

This role emphasizes strong customer interaction, effective use of digital tools, and service plan recommendations, with success measured by satisfaction and knowledge.