Mobile Retail Sales Associate — Growth & Stock Grants

Fashion Studio Magazine; Denver (CO); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical, dental and vision insurance

401(k) plan

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate technology solutions, and guide service choices in a fast-paced store setting.

You will build product knowledge and use digital tools to support customers throughout their shopping journey. The role emphasizes customer satisfaction, product knowledge, and effective use of digital resources, with opportunities for on-the-job training, career growth, and benefits.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.
• Ability to engage customers and explain product features.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate technology solutions, and guide service choices in a fast-paced store setting.

You will build product knowledge and use digital tools to support customers throughout their shopping journey. The role emphasizes customer satisfaction, product knowledge, and effective use of digital resources, with opportunities for on-the-job training, career growth, and benefits.