Mobile Retail Sales Pro - Stock & Growth Opportunities

T-MOBILE USA, Inc.; Hays (KS); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

Paid time off

Health insurance

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate technology solutions, and guide shoppers through their purchase journey in a fast-paced environment.

You will build product knowledge, use digital tools to explain plans, and contribute to a high-quality customer experience across channels. Training is provided, with growth opportunities and a strong focus on teamwork and service excellence.

Qualifications

• High School Diploma or GED is required.
• Minimum 6 months of customer service or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Handle other duties as assigned by management.

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Multitasking

Engaging people

Change agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers, demonstrate technology solutions, and guide shoppers through their purchase journey in a fast-paced environment.

You will build product knowledge, use digital tools to explain plans, and contribute to a high-quality customer experience across channels. Training is provided, with growth opportunities and a strong focus on teamwork and service excellence.