Mobile Retail Tech Sales Specialist

T-Mobile US Inc.; Morrow (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Mobile service discounts

Home internet discounts

Job summary

T-Mobile US Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through devices and services in a fast-paced store setting.

You will use digital tools to demonstrate network coverage, complete trainings, and build customer relationships to boost loyalty. The role offers base pay, training pay, incentives, and access to extensive benefits.

Qualifications

• High school diploma or GED is required.
• At least 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes.
• Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile US Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through devices and services in a fast-paced store setting.

You will use digital tools to demonstrate network coverage, complete trainings, and build customer relationships to boost loyalty. The role offers base pay, training pay, incentives, and access to extensive benefits.