Mobile Retail Sales Specialist

T-Mobile; Norcross (GA); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers in a fast-paced retail environment and provide personalized technology and service solutions. You will build relationships, demonstrate network benefits, and support team objectives through effective communication and service delivery.

Role requires a high school diploma and a willingness to complete training. Competitive base pay with training pay and potential incentives supports career growth and customer satisfaction.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in Retail is preferred.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by business management.

Skills

Customer Service

Sales

Communication

Multitasking

Problem Solving

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to engage customers in a fast-paced retail environment and provide personalized technology and service solutions. You will build relationships, demonstrate network benefits, and support team objectives through effective communication and service delivery.

Role requires a high school diploma and a willingness to complete training. Competitive base pay with training pay and potential incentives supports career growth and customer satisfaction.