Mobile Retail Sales Specialist

T-MOBILE USA, Inc.; Town of Florida (NY); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Annual Stock Grant

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Job summary

T-Mobile USA, Inc. is seeking a customer-focused associate to support retail operations in a fast-paced environment. You will build proficiency in customer service and sales to offer personalized device and service solutions, using digital tools to illustrate network coverage and benefits.

Training completion and strong communication are key to delivering a seamless customer experience. The role emphasizes engaging customers, diagnosing needs, performing demonstrations, and contributing to team

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience in a retail environment is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties or projects as assigned by business management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a customer-focused associate to support retail operations in a fast-paced environment. You will build proficiency in customer service and sales to offer personalized device and service solutions, using digital tools to illustrate network coverage and benefits.

Training completion and strong communication are key to delivering a seamless customer experience. The role emphasizes engaging customers, diagnosing needs, performing demonstrations, and contributing to team