Mobile Tech Sales Specialist

T-MOBILE USA, Inc.; Town of Florida (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Medical, Dental, Vision insurance

Flex spending account

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring for a role supporting retail operations to engage customers and facilitate their technology and service needs in a fast-paced environment.

You will build proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate coverage and benefits. Success is measured by relationship-building with customers, completing training, and contributing to a seamless customer experience, impacting loyalty and team

Qualifications

• Must have High School Diploma or GED.
• 6 months of customer service and/or sales experience in a Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring for a role supporting retail operations to engage customers and facilitate their technology and service needs in a fast-paced environment.

You will build proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate coverage and benefits. Success is measured by relationship-building with customers, completing training, and contributing to a seamless customer experience, impacting loyalty and team