Mobile Retail Specialist

T-Mobile; Shirley (NY); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Health insurance

Paid time off

Annual holidays

Job summary

T-Mobile is hiring for a role supporting retail operations, engaging customers and assisting with technology and service needs in a fast-paced environment. The position emphasizes customer service and sales proficiency to provide personalized device and service solutions.

Team members participate in training, earn competitive base pay, and have access to stock grants, 401(k), and extensive benefits. This role is rooted in building customer relationships and delivering a seamless shopping

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring for a role supporting retail operations, engaging customers and assisting with technology and service needs in a fast-paced environment. The position emphasizes customer service and sales proficiency to provide personalized device and service solutions.

Team members participate in training, earn competitive base pay, and have access to stock grants, 401(k), and extensive benefits. This role is rooted in building customer relationships and delivering a seamless shopping