Mobile Retail Sales Pro: Tech Solutions & Service

T-Mobile; Rochester (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to deliver outstanding customer service and sales support in a fast-paced retail environment in Minnesota.

You will demonstrate devices, explain service plans, and help customers choose solutions that fit their needs while learning our processes and products. Starting hourly pay is $19.50 with $5 training pay, with on-the-job training during the first 90 days.

Qualifications

• Change Agility (Required)
• Communication (Required)
• Customer Problem Solving (Required)
• Customer Service (Required)
• Engaging People (Required)
• Multitasking (Required)
• Sales (Required)
• Teamwork Orientation (Required)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to deliver outstanding customer service and sales support in a fast-paced retail environment in Minnesota.

You will demonstrate devices, explain service plans, and help customers choose solutions that fit their needs while learning our processes and products. Starting hourly pay is $19.50 with $5 training pay, with on-the-job training during the first 90 days.