Mobile Retail Sales Pro — Elevate Customer Tech Experience

T-Mobile; Minnesota; On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Mobile service discounts

Home internet discounts

Pet insurance

Commuter benefits

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate in Minnesota to support retail operations by engaging customers, demonstrating products, and advising on service plans in a fast-paced environment.

You’ll build product knowledge, use digital tools, and help customers throughout their shopping journey. The position offers hourly base pay of $18 plus $5 training pay, with the chance to reach an annual incentive and stock grants.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate in Minnesota to support retail operations by engaging customers, demonstrating products, and advising on service plans in a fast-paced environment.

You’ll build product knowledge, use digital tools, and help customers throughout their shopping journey. The position offers hourly base pay of $18 plus $5 training pay, with the chance to reach an annual incentive and stock grants.