Mobile Retail Sales Pro - Tech Solutions & Stock Grants

T-MOBILE USA, Inc.; Eden Prairie (MN); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Employee stock grants

Employee stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in Minnesota and help with their technology and service needs in a fast-paced retail setting.

You will learn and demonstrate product features, service plans, and digital tools while building knowledge of wireless technology. The role emphasizes customer interaction, problem solving, and teamwork to drive loyalty and sales.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Legally authorized to work in the United States.
• Must be at least 18 years old.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in Minnesota and help with their technology and service needs in a fast-paced retail setting.

You will learn and demonstrate product features, service plans, and digital tools while building knowledge of wireless technology. The role emphasizes customer interaction, problem solving, and teamwork to drive loyalty and sales.