Mobile Retail Pro: Learn, Sell Tech, Grow to Expert

T-MOBILE USA, Inc.; Lake Worth (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Holidays

Parental leave

Family support

Transit benefits

Discounts

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will develop product knowledge, demonstrate features, and guide customers through their shopping journey, building skills in digital tools and service plan recommendations.

The role emphasizes customer satisfaction, teamwork, and a willingness to learn. Competitive pay starts at $18/hour with training pay and potential incentives, plus full benefits for

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Teamwork

Customer-focused

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will develop product knowledge, demonstrate features, and guide customers through their shopping journey, building skills in digital tools and service plan recommendations.

The role emphasizes customer satisfaction, teamwork, and a willingness to learn. Competitive pay starts at $18/hour with training pay and potential incentives, plus full benefits for