Mobile Retail Sales Pro: Tech Solutions & Service

T-MOBILE USA, Inc.; Estero (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Paid holidays

Paid parental and family leave

Job summary

T-Mobile USA, Inc. is hiring for a role that supports retail operations with a focus on customer service and sales in a fast-paced environment.

You will build proficiency in presenting technology and service solutions, using digital tools to illustrate network coverage and benefits, and developing customer relationships. The position requires a High School Diploma or GED and at least 6 months of related experience; training is provided and performance incentives may apply.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in retail.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes.
• Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
• Other duties and projects as assigned by management.

Skills

Sales

Customer Service

Communication

Problem Solving

Change Agility

Engaging People

Multitasking

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a role that supports retail operations with a focus on customer service and sales in a fast-paced environment.

You will build proficiency in presenting technology and service solutions, using digital tools to illustrate network coverage and benefits, and developing customer relationships. The position requires a High School Diploma or GED and at least 6 months of related experience; training is provided and performance incentives may apply.