Mobile Retail Pro: Activation & Tech Support Expert

Comcast Technology Solutions; Naperville (IL); Hybride; USD 23 000 - 28 000; Plein temps

Résumé du poste

Comcast in Naperville, IL is looking for a Retail Service Associate to support the store team across mobile activations, education, and everyday operations. You will help customers with devices, accounts, and product knowledge to ensure a best-in-class experience.

The role emphasizes hands-on demonstrations, problem-solving, and upselling accessories while maintaining a clean, welcoming environment. Base pay starts at $17.05 per hour with opportunities for bonuses and career growth.

Qualifications

• Excellent communication and problem-solving abilities.
• Customer-focused with professional integrity.
• Ability to work in a fast-paced, team environment.

Responsabilités

• Activate devices and educate customers on setup and accessories.
• Troubleshoot and resolve device or service issues.
• Assist with SIM/eSIM activation and account security.
• Support on-demand deliveries and upsell accessories.
• Perform quick device swaps and maintain store cleanliness.

Connaissances

Communication

Problem Solving

Customer Focus

Teamwork

Formation

High School Diploma / GED

Description du poste

Comcast in Naperville, IL is looking for a Retail Service Associate to support the store team across mobile activations, education, and everyday operations. You will help customers with devices, accounts, and product knowledge to ensure a best-in-class experience.

The role emphasizes hands-on demonstrations, problem-solving, and upselling accessories while maintaining a clean, welcoming environment. Base pay starts at $17.05 per hour with opportunities for bonuses and career growth.