Retail Mobile Activation & Support Specialist

Comcast Corporation; Naperville (IL); Híbrido; USD 22.000 - 25.000; Jornada completa

Descripción de la vacante

Comcast Corporation is hiring for a Retail Service Associate in Naperville to deliver a best-in-class customer experience across mobile products and services. You will assist with activations, education, and troubleshooting while supporting store operations and upselling accessories.

The role emphasizes a strong customer focus, teamwork, and technical knowledge to help customers stay connected with Comcast products and services.

Formación

• Effective communication and customer service skills.
• Ability to troubleshoot basic device issues and educate customers.
• Capable of handling transactions and maintaining store organization.

Responsabilidades

• Activate mobile devices and assist customers with BYOD and tablets.
• Assist with activations, resets, and account security procedures.
• Help with in-store operations, merchandising, and checkout processes.

Conocimientos

Communication

Problem Solving

Customer Focus

Teamwork

Technical Knowledge

Adaptability

Educación

High School Diploma / GED

Descripción del empleo

Comcast Corporation is hiring for a Retail Service Associate in Naperville to deliver a best-in-class customer experience across mobile products and services. You will assist with activations, education, and troubleshooting while supporting store operations and upselling accessories.

The role emphasizes a strong customer focus, teamwork, and technical knowledge to help customers stay connected with Comcast products and services.