Mobile Retail Expert: Tech Solutions & Customer Wins

T-Mobile; Flowood (MS); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical/dental/vision insurance

Paid time off and holidays

Parental and family leave

Discounts on mobile service and home/家

Job summary

T-Mobile USA, Inc. in Flowood, MS is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will learn product features, demonstrate plans, and guide shoppers along their journey.

We offer on-the-job training, competitive base pay plus incentive potential, access to stock grants and an employee stock purchase plan, comprehensive benefits, and a focus on career growth in a culture that values teamwork and customer care.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in retail (preferred).
• Strong communication and problem-solving skills are essential.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage and plan features using digital tools.
• Complete training to build knowledge of retail processes and wireless tech.
• Collaborate with colleagues to ensure a seamless customer experience.
• Perform other duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in Flowood, MS is seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will learn product features, demonstrate plans, and guide shoppers along their journey.

We offer on-the-job training, competitive base pay plus incentive potential, access to stock grants and an employee stock purchase plan, comprehensive benefits, and a focus on career growth in a culture that values teamwork and customer care.