Mobile Retail Expert — Lead Tech Demos & Customer Impact

T-Mobile; Montgomery (AL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grants

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate role in a fast-paced retail setting. You will help customers choose technology and service solutions, demonstrate features, and guide them through their shopping journey.

Requirements include a high school diploma or GED and at least 6 months of customer service or retail sales experience. On-the-job training and benefits support a strong start to your career at T-Mobile.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate role in a fast-paced retail setting. You will help customers choose technology and service solutions, demonstrate features, and guide them through their shopping journey.

Requirements include a high school diploma or GED and at least 6 months of customer service or retail sales experience. On-the-job training and benefits support a strong start to your career at T-Mobile.