Mobile Expert: Retail Tech Sales & Demos
T-Mobile
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Benefits offered by this job
Job summary
T-Mobile is hiring a Mobile Associate to support retail operations, engaging customers and guiding them through technology and service solutions in a fast-paced environment. You’ll use digital tools to show network coverage and benefits, build relationships, complete training, and contribute to a seamless customer experience.
The role emphasizes customer service, product demonstrations, and teamwork, with opportunities for growth and a comprehensive benefits package.
Qualifications
- High School Diploma/GED (Required).
- 6 months of customer service and/or sales experience, Retail environment. (Preferred)
Responsibilities
- Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
- Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
- Complete required training to build knowledge of products, services, systems, and processes for effective customer support
- Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
- Also responsible for other duties/projects as assigned by business management as needed
Skills
Education
Job description
T-Mobile is hiring a Mobile Associate to support retail operations, engaging customers and guiding them through technology and service solutions in a fast-paced environment. You’ll use digital tools to show network coverage and benefits, build relationships, complete training, and contribute to a seamless customer experience.
The role emphasizes customer service, product demonstrations, and teamwork, with opportunities for growth and a comprehensive benefits package.
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