Mobile Retail Expert: Tech Solutions & Service

T-Mobile; Tulsa (OK); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off and holidays

Job summary

T-Mobile is hiring for a Mobile Associate to assist customers in a fast-paced retail setting, providing personalized device and service solutions. You will leverage digital tools to showcase network coverage and benefits while building customer relationships.

Requirements include a High School Diploma or GED and at least 6 months in customer service or retail sales. Competitive pay with training pay and annual stock grants offers strong earning potential and growth opportunities.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective support.
• Engage customers by exploring their needs and performing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Engaging people

Multitasking

Change agility

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate to assist customers in a fast-paced retail setting, providing personalized device and service solutions. You will leverage digital tools to showcase network coverage and benefits while building customer relationships.

Requirements include a High School Diploma or GED and at least 6 months in customer service or retail sales. Competitive pay with training pay and annual stock grants offers strong earning potential and growth opportunities.