Mobile Retail Sales Pro — Tech Demos & Service

T-MOBILE USA, Inc.; Norcross (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Paid time off

Paid holidays

Parental leave

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers with technology and service solutions in a fast-paced environment. You will build proficiency in customer service and sales while using digital tools to demonstrate network coverage and benefits.

The role emphasizes customer relationship building, completing training, and contributing to a seamless customer experience. Travel is not required and employment offers competitive benefits.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers with technology and service solutions in a fast-paced environment. You will build proficiency in customer service and sales while using digital tools to demonstrate network coverage and benefits.

The role emphasizes customer relationship building, completing training, and contributing to a seamless customer experience. Travel is not required and employment offers competitive benefits.