Mobile Retail Experience Specialist

Comcast Technology Solutions; Portland, Northern (OR, KY); Hybrid; USD 38,000 - 42,000; Full time

Job summary

Comcast in Portland, OR is seeking a Retail Service Associate to support the store team in delivering a best-in-class customer experience across mobile, operations and transactions. You will be a go-to tech and operations resource, assisting with activations, education, troubleshooting and escalations so customers leave confident and excited about Comcast products and services.

Join a team that values clear communication, problem solving and teamwork.

Qualifications

• High School Diploma / GED required.
• 0-2 years of relevant retail or customer service experience.

Responsibilities

• Assist with mobile activations and education.
• Troubleshoot basic device issues and assist with account security.
• Support store cleanliness, merchandising, and operations.
• Process exchanges and returns following policy.

Skills

Communication

Customer Focus

Problem Solving

Teamwork

Technical Knowledge

Education

High School Diploma or GED

Job description

Comcast in Portland, OR is seeking a Retail Service Associate to support the store team in delivering a best-in-class customer experience across mobile, operations and transactions. You will be a go-to tech and operations resource, assisting with activations, education, troubleshooting and escalations so customers leave confident and excited about Comcast products and services.

Join a team that values clear communication, problem solving and teamwork.